Service Request

What is a Service Request?

A technical inquiry is called a "Service Request" or "Request".
Create a service request and communicate with the assigned responder on the timeline to resolve the issue.
If there are updates to the Service Request, members will be notified.

Creating a Service Request

Click the [+ Request] button in the upper right corner of the TOP page list to go to the request creation screen.

• Enter the title and inquiry content to create a request.
• The problem type can be created with the default settings.
• Inquiry content can also be described in Markdown.

Managing Service Requests

On the Service Request list screen, you can see a list of active Service Requests. If there is unread or confirmation required content, a red mark will be displayed.

You can click on a Service Request in the list of requests to see the details. The timeline details support input in [Markdown](#About Markdown) format.

Notifications are sent when the timeline is added or changed. → About notification settings

About Markdown

The following is a legend. Symbols and numbers are written in half-width.

-	Markdown	Preview
Line break	Two half-width spaces at the end of the line	test test
Heading	# Heading h1 ## Heading h2	Heading h1 Heading h2
List	1. Number 1 2. Number 2 - Black circle - Black circle	1. Number 1 2. Number 2 Black circle Black circle
Code block	You can use `back quotes before and after` to display inline.	You can use back quotes before and after to display inline.
	``` // You can make the code easier to understand by writing three back quotes before and after the code. ```	// You can make the code easier to understand by writing three back quotes before and after the code.
	If you specify the language after the first back quote, it will be highlighted. ``` JS let fruit = ['apple', 'banana']; console.log('Hello!'); ``` JavaScript can be highlighted with JS, and C# can be highlighted with CS. For other supported languages, please refer to here.	let fruit = ['apple', 'banana']; console.log('Hello!');
Bold	**Two asterisks before and after**	Two asterisks before and after
Link	[Title](URL)	Title